Return and Cancellation Policy

1.1 You have the right to cancel any order only in the following circumstances:

(a) if Nutiprint.ee has failed to dispatch the goods ordered within 14 business days after days after contract entered into force in accordance with section 3.4 of Terms and Conditions.
(b) in the case of faulty goods at the earliest opportunity after you have discovered the fault or defect (provided that the Client shall be deemed to have inspected the goods as soon as reasonably practicable after delivery and in no case longer than 2 business days after receipt).

1.2 Notice of the wish to cancel must be made by e-mail to the e-mail address of Nutiprint.ee. The notification must include the order number and details of the claim.

1.3 In the case of a valid claim, Nutiprint.ee may, in its sole discretion, replace the goods (or the part in question) or refund to the client the price (or an appropriate proportion of the price). Nutiprint.ee will have no further liability to the Client in respect of the matters referred to in section 1.1.

1.4 For the avoidance of doubt, save in respect of faulty or defective goods, nothing in these Terms and Conditions shall give to the client rights of cancellation in regard to the goods which, by their nature have been made to the client’s specifications or clearly personalised.

1.5 In the case of cancellation under section 1.1 above, Nutiprint.ee shall be responsible for all sums paid (including initial and re-delivery charges (if any)) in respect of the goods in question.

1.6 Items of goods can be returned after notice of the wish to cancel sent to Nutiprint.ee under sections
1.1 and 1.2 and only after receiving instructions from Nutiprint.ee.

1.7 All items of goods that are returned by you to Nutiprint.ee must be returned in their original packaging (which the client should retain for the purpose) and must be in an unused condition.